At Sqoofy, we want you to love every piece you own. If for any reason you’re not fully satisfied, we’re here to make things right.
✅ Returns
- You may return items within 7 days of delivery.
- Items must be unused, unworn, unwashed, and with all original tags & packaging intact.
- To start a return, please contact our team at hey.sqoofy@gmail.com with your order number.
- Once approved, we’ll share the return instructions.
💸 Refunds
- After receiving and inspecting your return, we’ll notify you by email.
- Refunds are processed to your original payment method within 5–7 business days.
- If you paid by Cash on Delivery (COD), we’ll issue a refund via bank transfer or store credit.
- Shipping charges (if any) are non-refundable.
🚫 Non-Returnable Items
For hygiene and safety reasons, the following items cannot be returned:
- Items marked as Final Sale / Clearance.
- Accessories (caps, socks, etc.) and personalized/customized products.
📦 Damaged or Incorrect Items
Received the wrong item or found a defect?
- Contact us within 48 hours of delivery with photos.
- We’ll arrange a free replacement or a full refund — no extra cost to you.
🤝 Our Promise
We’re committed to providing you with the best shopping experience.
If you ever face an issue, our support team will ensure you get a quick, fair, and hassle-free resolution.
📩 For returns, refunds, or any questions: admin@sqoofy.com,